How are products delivered and how much does delivery cost?
- For orders below $80, a flat shipping rate of $8 will be charged.
- All items will be collected mailed out via Ninjavan Courier Delivery within 1 working day upon receiving payment.
- Ninjavan Courier Delivery takes 3-5 working days for the parcel to reach you.
Can I return or exchange products?
- Products are strictly non-returnable once opened due to hygiene purposes.
- For wrongly delivered items or products with defects, do not hesitate to drop us an email at firstname.lastname@example.org or call us at 9766 1014 and we will follow up from there on.
How do I place an order?
- Check out the items by clicking on "Add to Cart".
- After you have completed adding the items you want to purchase, on the top right, you will see a shopping cart icon with the number of items in the cart. Click on that and it will lead you to the Shopping Cart page.
- At the Shopping Cart page, search for the "Proceed to Checkout" button.
- Fill in your Billing and/or Shipping Address information.
- Select your preferred Delivery Method options.
- Note that for orders below $80, a Flat Shipping Rate of $8 is required.
- For orders above $80, a Free Shipping option will automatically be shown.
- Alternatively, you may choose Self-Collection option at our office.
- Click on "Proceed to Checkout" button for a redirectory to Reviewing your Order.
- Check that all items are of correct quantity and if shipping address is correct.
- Select your preferred Payment Method options
- For Cash on Collection, it can only be done so at our office. Note that it is not Cash on Delivery.
- For Paypal Payment, it will lead you to the Paypal page.
- If you select Paypal payment option, it will redirect you to Paypal page.
- You may sign out as Guest or may login if you've a Paypal account.
- After confirmation of payment, Paypal and Dr. Young Singapore will send you a confirmation email to notify you we've received your payment and order respectively.
How do I make payment?
Viewing Orders & Updating Account Information
- You may view orders and update your account information by clicking on your name at the top right corner of the website.